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Ofcom regulates the editorial content of on-demand programme services. This includes ensuring that particular rules are observed. These rules require certain material to be restricted to adults, prohibit other material (including that likely to incite hatred) altogether, and govern product placement in programmes and sponsorship of individual programmes or services. To make a complaint about our service, please email us at : firstname.lastname@example.org. We shall endeavour to respond to you within 3 working days. If you have complained to us and you are dissatisfied with our response, you can submit a complaint about any of these aspects of our on-demand service to Ofcom using the online complaint form at: http://stakeholders.ofcom.org.uk/broadcasting/on-demand/complain.
You can also contact Ofcom by post or telephone, as follows:
2a Southwark Bridge Road
Switchboard: 0300 123 3000 or 020 7981 3000
Please note Ofcom is the regulator for editorial content on ODPS.
Any queries relating to matters such as technical issues, billing, installation or marketing should be made directly to us at email@example.com.
Further information about Ofcom can be found at www.ofcom.org.uk
In Ireland, the service falls under the authority of the Broadcasting Authority of Ireland and Advertising Standards Authority for Ireland.